Generative AI & Automation · Kolkata & Haldia
Generative AI & Business Automation Company in Kolkata
AI chatbots, document Q&A assistants and workflow automation built on ChatGPT, Gemini and Claude, grounded in your data and designed to save your team real hours.
- Free consultation
- Fixed, itemised quote
- Local team you can meet
Overview
Generative AI & Automation that delivers real business results
Teams in Kolkata and across India spend hours every week answering the same customer questions, searching through PDFs and policies, copying data between spreadsheets and CRMs, and chasing follow-ups on WhatsApp and email. Generic chatbots rarely fix this: they do not know your business, can give confident but wrong answers, and sit outside the tools your staff actually use, so adoption fades within weeks.
We build generative AI that is grounded in your own content. Using retrieval-augmented generation (RAG), assistants answer from your documents, website and FAQs and can show where each answer came from. We connect them to WhatsApp, your website, Google Workspace or your CRM, and add workflow automation for repetitive tasks such as lead routing, report generation and data entry, with human review where it matters.
HSR Hi-Tech Solutions is an MSME registered IT company based in Sector V, Kolkata, with an office in Haldia, West Bengal. We work with OpenAI, Google Gemini, Claude, LangChain and Hugging Face, and choose the model that fits your budget, language and privacy needs. We are upfront that AI can make mistakes, so we test on your real questions and design guardrails before going live.
Why choose HSR
Benefits of our generative ai & automation services
Hours saved every week
Automate repetitive replies, data entry and reports so your team focuses on higher-value work.
Answers from your data
RAG assistants answer from your documents and can cite the source behind each reply.
Meets customers where they are
Deploy assistants on WhatsApp, your website or internal tools your staff already use.
Guardrails built in
Scoped answers, fallback to a human and logging to reduce wrong or off-topic replies.
Cost-aware design
Right-sized models, caching and token budgets keep monthly AI usage costs predictable.
Multilingual support
Assistants can reply in English, Hindi or Bengali, tested on your own sample questions.
What we offer
Our generative ai & automation services
Pick a single service or combine them into one end-to-end engagement.
AI Chatbots for Websites
Customer support and lead capture chatbots trained on your services, FAQs and policies.
Learn moreWhatsApp AI Bots
Automated WhatsApp Business replies, enquiry handling, appointment booking and order updates.
Document Q&A (RAG) Assistants
Ask questions across PDFs, manuals, policies and SOPs, with answers linked to their source.
Internal Knowledge Assistants
Help staff find HR policies, product details and processes quickly, with role-based access.
Workflow Automation
Connect forms, Google Sheets, CRM and email to route leads, send alerts and update records automatically.
Document Data Extraction
Pull structured data from invoices, forms and receipts into spreadsheets or your ERP for review.
Learn moreAI Content Workflows
Drafts for product descriptions, emails and social posts, with a human approval step before publishing.
Learn moreLLM API Integration
Add OpenAI, Gemini or Claude features to your existing app with rate limits, caching and fallbacks.
Learn moreGenAI Training for Teams
Practical workshops on prompting, safe data use and using AI tools in daily work.
How we work
Our generative ai & automation process
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01
Use-Case Workshop
We map repetitive tasks and questions, then pick the one with the clearest time or cost saving.
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02
Data & Model Selection
We gather your documents and sample questions, and choose a model that fits budget, language and privacy.
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03
Build & Ground
We build the assistant or automation, connect your data sources and add guardrails and human handover.
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04
Test on Real Questions
We test against a set of your real queries, fix weak answers and get sign-off from your team.
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05
Launch & Improve
We go live on your channels, review logs and usage, and refine prompts and content over time.
Pricing
Generative AI & Automation packages & pricing
Clear starting prices. Every project gets a written, itemised quote before work begins.
AI Chatbot
Small businesses answering common customer questions
- Website or WhatsApp chatbot
- Trained on your FAQs and service pages
- Lead capture to email or Google Sheets
- Human handover option
- Basic conversation logs
- 15 days post-launch tuning
Document Q&A / RAG Assistant
Teams that need answers from large document sets
- Q&A across PDFs, docs and web pages
- Answers with source references
- Role-based access to documents
- Web, WhatsApp or internal tool interface
- Testing on your real questions
- Admin panel to update documents
- 30 days post-launch support
Custom Automation
Multi-step workflows across several business tools
- Process mapping workshop
- CRM, ERP, Sheets and email integrations
- AI agents with tool calling
- Document data extraction
- Run history, retries and alerts
- Staff training and documentation
*Starting prices. Final quote depends on scope; taxes as applicable.
Technology
Tools & technologies we use
Industries
Industries we serve
FAQs
Generative AI & Automation FAQs
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Free consultation and a clear, itemised quote with fixed milestones.